Patron Services


Please visit our accessibility page

Animal Policy

Service animals are permitted per ADA guidelines. No other pets or animals are allowed (unless performing on-stage). 


Out of respect for the performers,  designers, and other audience members the use of photography and video during the performance is prohibited. 

Mobile Devices

We invite you to mute or turn off your mobile devices so you can fully participate in the performance experience. 


We encourage parents to use their discretion in deciding the appropriateness of our events to children. When appropriate we encourage families to experience the arts together and offer discounts for children thru age 15 to encourage this. 

Children’s booster seats are available free of charge for most performances. They are located at the information table by the grand staircase or by asking an usher. 

Dress Code

We invite guests to wear whatever will make them most comfortable to experience the performance, as such there are no dress codes for our performances. 

Due to acoustical design of the heat and air conditioning system, cool breezes can sometimes be experienced during a show. Guests are welcome to bring a light jacket or sweater to help accommodate.


The Cedar Valley has a multitude of great options for dinner before or after the performance,  please visit our partners at Cedar Falls Tourism and Experience Waterloo for a list of options.

First Aid

Limited first aid supplies are available upon request. Please ask any usher or staff member for assistance.

Food & Beverages

UNI Catering provides a full beverage service and light snacks beginning one hour before the performance through the end of intermission for  most performances. You are welcome to bring all refreshments purchased at the Gallagher Bluedorn into the Great Hall. 


Many great hotel properties are available in the Cedar Falls / Waterloo area, please visit our partners at Cedar Falls Tourism and Experience Waterloo for a list of options. 


The lobby is free and open to the public during regular business hours of 8 a.m. to 5 p.m.

Lost & Found

Please give all found items to ushers or staff. If you’ve lost an item, contact the box office for assistance.


If you need to leave and re-enter, please make sure to have your ticket with you.


Restrooms are available on all levels and are ADA compatible. 

Late Seating

Please arrive early out of respect for the performers and audience members. The lobby doors will open at least one hour prior to curtain, and the Great Hall will open one half-hour prior to curtain. Latecomers will be asked to wait in the lobby and will be ushered to their seats during an appropriate pause in the performance.


Smoking is prohibited in the Gallagher Bluedorn and on the entire University of Northern Iowa campus.


In most cases, all shows will run as scheduled, regardless of weather. Any exceptions will be communicated via public media outlets.