Kaleidoscope Series Policies

Accessibility: 

We offer a number of services for patrons with special needs, including wheelchair accessible seating, American Sign Language interpretation, hearing assisted devices and Braille programs.  Please make note of your group’s special needs on the order form or by calling (319) 273-7469 at least 2 weeks prior to the show.

Admission: 

The Kaleidoscope Series is “A Buck a Kid”.  Teacher, chaperone and bus driver seats are also just $1 per ticket.

Arrival & Maps: 

It is suggested that your group arrive 20-30 minutes prior to the start of the show.  Buses will utilize the frontage road for drop-off.  Buses will be greeted by GBPAC staff and volunteers and they will direct the driver to parking and process for pick-up.  Driving directions to the GBPAC are available at http://www.gbpac.com/about/maps.shtml.

Cancellation Policy: 

Refunds will only be given if an event is cancelled by the GBPAC.  Cancellations of shows due to weather will follow actions of the Waterloo and Cedar Falls school districts.  If your school is postponed or cancelled due to inclement weather on the day of a show, notify the ticket office within 3 business days and your account will be credited for use toward a future show.

Seating: 

Seating is pre-arranged and based on age, special needs of students and timely payment---not date of order received.

Study Guides/Curriculum Materials: 

Study guides are available for each Kaleidoscope Series performance.  They can be downloaded beginning September 1st at http://www.gbpac.com/outreach/kaleidoscope/index.shtml by following the performance links.

Waiting Lists: 

If you send in an order form for an event that has been sold out, you will be notified that your group has been placed on the waiting list.  If seating becomes available, groups will be contacted by telephone in the order in which their registration was received.

What shows did I get into? 

After June 1st check our online listing at http://www.gbpac.com/outreach/kaleidoscope/orders/waiting.shtml to see if you got into all of the shows you ordered.  If the show(s) you requested are sold out, you will receive a telephone call and/or e-mail telling you that your group has been placed on a waiting list.  These waiting lists can also be viewed at the above website.  If you are still unsure as to your group’s status for a performance, please contact the ticket office at (319) 273-7469.